Selected work
Different industries, same job: understand what the client needs, scope it honestly, and deliver it on budget.
Operations transformationBringing IT in-house at Fast + Epp
Scoped and led the move from an outsourced managed-service provider to an internal IT model. Selected and configured the RMM and ticketing platforms, rebuilt onboarding, and built the helpdesk team.
Result:An estimated $500K a year saved by replacing the MSP for 300 users and 100 VMs, including $50K from bringing backups in-house.
Platform migrationOffice 365 migration for a regulatory college
Project lead moving the College of Physicians and Surgeons of BC from perpetual Microsoft licensing to Office 365, coordinating vendors, stakeholders and rollout.
Result:A modern, subscription-based platform delivered within tight budget constraints.
Client web buildsWebsites and platforms for small businesses
Through my consultancy I scope, quote and deliver WordPress sites and Microsoft 365 environments, handling setup, configuration, content population and client handoff.
Result:Clients get a single point of contact from discovery to launch.
Product buildBilge Log: a boat-maintenance web app
Founder and product lead. Ran competitive analysis, defined a phased roadmap, and scoped integrations for marine electronics, marina booking and live currency data across six core screens.
Result:A validated product concept with a clear, prioritized roadmap.
Remote project deliveryGulf Islands cabin remodel
Managed a remote renovation for a high-net-worth private client: trades, materials and schedules coordinated to an island site with ferry-dependent logistics.
Result:Proof that the PM fundamentals travel well beyond software.
Leadership under pressureCharter captain on the BC coast
SVOP-licensed captain responsible for guest safety, trip planning and operations when weather, tides and plans change without warning.
Result:Calm, decisive calls when the plan shifts, which is every project, eventually.